Thank you for choosing Social Divine Elements. We are committed to providing high-quality social media marketing and website traffic growth services. This Refund Policy outlines our procedures regarding refunds to ensure transparency and satisfaction for our valued clients.
If you are dissatisfied with the services provided by "Social Divine Elements," please contact our customer support team within [X days] of service delivery. We will work closely with you to understand your concerns and, if appropriate, provide a solution or issue a refund.
In the rare event of non-delivery of our services, please notify us promptly. We will investigate the issue and, if confirmed, issue a full refund.
If you experience technical issues preventing you from accessing or using our services, please contact our support team. We will make reasonable efforts to resolve the issue, and if we are unable to do so, a refund may be considered.
To initiate the refund process, please follow these steps:
Contact our customer support team at social@divinelements.com and provide details of your concern or request for a refund. You can also join our Telegram group for quicker resolution t.me/divineelements
Our team will review your request and may request additional information to understand the circumstances better.
Upon completion of the investigation, if a refund is deemed appropriate, we will process it within [7 business days]. Refunds will be issued to the original payment method used for the purchase.
Certain services offered by "Social Divine Elements" may be marked as non-refundable. These services are clearly communicated during the purchase process, and clients are encouraged to review and understand these terms before proceeding.
Initiating a chargeback without first attempting to resolve the issue through our support team may result in the suspension of services and additional fees. We encourage clients to contact us directly to address any concerns.
If you have any questions or concerns regarding our refund policy, please contact us at social@divinelements.com.
We appreciate your trust in "Social Divine Elements" and strive to provide a positive experience for every client.